Refund & Return Policy

We want to enhance customer experience that’s why we offer 30 days refund and return policy. You can return or exchange almost everything within 30 days of delivery for a full Refund or Exchange.

Once we have received and inspected your return (usually within 48 hours of receipt), your exchange order will be processed and delivered to you within next 10 to 15 business days. In case of refund, it will be issued within 5 to 7 business days and you will receive an email confirmation that your return is completed. Refunds will be made onto the original mode of payment and will be processed within 10 days depends on the issuing bank of the credit card.

The customer is also entitiled for refund/return, in the following cases

  • Wrong product received by the customer
  • Products has some defects
  • Product damaged in shipping
  • Product is tampered

In case of returns, customers would have to bear charges for shipping back the item to us.

Note: Personalized or other customized product may not be returned for refund or exchange under any circumstances.

If you have any questions, you can contact us through below mentioned methods.

Trade Name: HTTC Store
Phone: +44 78 7877 5908

Email: support@httcstore.com

Business Hours: 9:00 am to 4:00 pm

Support: 24/7 on Live Chat

Address: Suite 4421 Unit 3a,34-35 Hatton Garden,
Holborn, London, United Kingdom, EC1N 8DX